Data Deletion Request

Atlas respects your right to have your data deleted. This page explains how to request deletion of personal data we hold about you.

What Gets Deleted

• All Meta access tokens (deleted immediately, irrecoverable)
• Cached Meta data (ad accounts, pages, businesses, pixels)
• Performance insights cache
• Activity logs related to your Meta operations
• Atlas account profile, settings, workspaces
• Audience lists you uploaded (after final tenant disconnect)

What We Retain (Legal Obligation)

• Billing records — 10 years (Romanian fiscal law)
• Anonymized aggregate analytics — no personal identifiers

How to Request Deletion

Option 1: Self-Service (Recommended)

1. Log in to Atlas at atlas.rocrm.app
2. Go to Settings → Account → Delete Account
3. Confirm deletion via email
4. Deletion completes within 24 hours

Option 2: Email Request

Send an email to legal@rocrm.app with subject "Data Deletion Request" and include:

• Your Atlas account email address
• (Optional) Your Meta user ID, if known
• Specific data categories to delete (or "all")

We respond within 7 business days and complete deletion within 30 days as required by GDPR.

Option 3: Revoke via Meta

You may also revoke Atlas's access directly from Meta:

1. Go to Meta Business Integrations
2. Find "RoCRM Ads Integration" (Atlas)
3. Click "View and edit" → "Remove"

Meta will notify Atlas of the revocation, and we will automatically purge associated data.

Verification

To prevent unauthorized deletion, we may ask you to verify your identity by:

• Confirming via your registered email address
• Providing your Atlas account creation date
• Completing a confirmation step in Atlas dashboard

Confirmation

Once deletion is complete, we send a confirmation email summarizing what was deleted and the deletion timestamp. Please retain this for your records.

Questions

For deletion questions, contact legal@rocrm.app.